Support
Something's wrong in the app
Email support@foundat.school from the address you sign in with, and tell us what you tapped and what you expected. Screenshots help. In the app, every match screen and the Profile tab have a "Contact / report a problem" link that opens this address for you.
Report a photo or a match
If a photo shows a person, a name or anything that should not be there, or a match looks wrong, use "Report a problem" on that screen or email us with the school name and roughly when it was posted. School admins can remove any found item immediately.
Your data
- Download everything the app holds about you: Profile → Download my data.
- Delete your account and all of its data: Profile → Delete account. It takes effect at once.
- Who has seen my child's report? Open the report and tap "Who has seen this".
Joining a school
Sign in with Google or Apple, then enter the eight-character code your school shared. If the code does not work, ask your school office; codes can be rotated. Staff accounts are added by the school's administrator.
Schools and districts
Pilots, data agreements and roster setup: hello@foundat.school. Privacy questions: privacy@foundat.school.